Legal notice

Legal Notice

Registered Business Information

Business Name:
One Off Boutique LLC

Business Address:
2 Northfield Plaza
Northfield, Illinois 60093
United States

Customer Service Email:
contact@oneoffbtq.com

Customer Service Phone:
+1 (332) 331-8664

Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

Business Model & Fulfillment Information

One Off Boutique operates as a luxury fashion retailer and ecommerce platform.

To provide customers with access to a broader selection of luxury merchandise, we work with a network of authorized distributors, trusted suppliers, luxury retail partners, consignment partners, and fulfillment providers located throughout the United States and Europe.

As a result, products may be fulfilled from different warehouse and distribution locations depending on inventory availability at the time of purchase.

Orders containing multiple items may occasionally arrive in separate shipments.

Estimated delivery times may vary based on product location, carrier operations, customs processing, and other logistics factors.

For complete shipping information, please review our Shipping Policy.

Product Authenticity

One Off Boutique is committed to offering authentic luxury merchandise.

All products offered for sale on our platform are sourced through authorized distributors, trusted suppliers, luxury retail partners, consignment partners, and established industry sources.

We stand behind the authenticity of every item sold on our website.

Where applicable, pre-owned or previously owned merchandise will be clearly identified within the product description.

Customers with questions regarding authenticity are encouraged to contact our Customer Service team before making a purchase.

Returns & Customer Service

Customer satisfaction is important to us.

Eligible merchandise may be returned within fourteen (14) days of delivery, subject to the terms outlined in our Return & Refund Policy.

To initiate a return request, customers must contact our Customer Service team and obtain return authorization prior to sending any merchandise back.

Returns sent without prior authorization may be refused.

For complete details, please review our Return & Refund Policy.

Intellectual Property Notice

All content appearing on this website, including but not limited to text, graphics, logos, images, product descriptions, videos, website design, and other materials, is protected by applicable intellectual property laws and may not be reproduced, copied, distributed, modified, or used without prior written permission.

All trademarks, logos, product names, and brand names displayed on this website remain the property of their respective owners.

One Off Boutique is an independent retailer and is not affiliated with, endorsed by, sponsored by, or an official representative of any brand offered for sale unless expressly stated otherwise.

Limitation of Liability

While we strive to ensure that all information presented on this website is accurate and current, One Off Boutique makes no guarantees regarding the completeness, accuracy, or availability of information, products, or services.

We reserve the right to update product information, pricing, inventory availability, and website content at any time without prior notice.

Policy References

Additional information regarding your rights and responsibilities may be found in the following policies:

Terms of Service
Shipping Policy
Return & Refund Policy
Privacy Policy

By using this website and purchasing from One Off Boutique, you acknowledge and agree to these policies.

Contact Us

For questions regarding our company, policies, products, orders, shipping, returns, or customer service, please contact us:

One Off Boutique LLC

Email: contact@oneoffbtq.com

Phone: +1 (332) 331-8664

Business Address:

2 Northfield Plaza

Northfield, Illinois 60093

United States

Customer Service Hours:

Monday – Friday

9:00 AM – 5:00 PM EST