Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days following order confirmation.
Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
Inventory & Fulfillment Locations
Orders containing multiple items may occasionally be shipped separately and arrive on different dates.
By placing an order with OneOff Boutique LLC, customers acknowledge and accept that products may ship from different fulfillment locations and may be received separately.
Shipping Rates
We offer several shipping options including regular shipping, expedited shipping and next business day shipping on most orders.
Orders are shipped via USPS. Delivery service and transit time depend on the shipping option selected during checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 Business Days | Free |
| Expedited Shipping | Approximately 2 Business Days | $29.99 |
| Next Business Day Shipping | Approximately 1 Business Day | $39.99 |
Delivery times provided are estimates only and are not guaranteed.
All shipments are delivered directly to the shipping address provided by the customer during checkout. OneOff Boutique LLC does not offer delivery to carrier offices, pickup points, parcel lockers, or collection centers unless explicitly stated at checkout.
Customers are responsible for ensuring that the delivery address provided is accurate and complete. Deliveries are made door-to-door by our shipping partners whenever such service is available in the destination area.
Free Shipping
OneOff Boutique LLC proudly offers:
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Free Standard Shipping on all U.S. orders.
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No minimum purchase required.
Additional expedited shipping options are available at checkout where applicable.
Multiple Shipments
Because products may be fulfilled from different warehouse locations, orders containing multiple items may arrive in separate shipments.
Customers will receive tracking information for each shipment once dispatched.
Shipping Delays
While we strive to meet all estimated delivery windows, delays may occasionally occur due to:
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Customs clearance procedures
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Carrier delays
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Weather events
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High-volume shipping periods
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International transportation disruptions
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Supplier processing delays
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Events beyond our reasonable control
OneOff Boutique LLC is not responsible for delays caused by shipping carriers, customs agencies, or circumstances outside our control.
Order Tracking
Once your order ships, tracking information will be sent via email.
Customers may also contact our Customer Service team for assistance regarding shipment tracking and delivery updates.
Email: contactus@oneoffbtq.com
Phone: +1-332-331-8664
Contact Us
If you have any questions regarding shipping, delivery estimates, or order status, please contact us:
Email: contactus@oneoffbtq.com
Phone: +1-332-331-8664
Business Address:
OneOff Boutique LLC
2 Northfield Plaza,
Northfield, Illinois, 60093
United States